Missing Points

Can't locate your points?

Groucho's Deli Rewards Program customers must download the Groucho's Deli mobile app to track their points. Once downloaded and registered, customers can click on the 'REWARDS' section of their app to reveal accrued points. If you have made purchases and your points are not showing, you may need to sync your account. Please follow these steps:

Visit www.grouchos.com via a DESKTOP COMPUTER.
Click ORDER NOW from top navigation bar.
Choose a Groucho's Deli location.
'Sign In' to your account using your app credentials.
Click 'Rewards Account' at top of page.
Click 'Enter a rewards account you already have' and enter your registered phone number.

If you are having difficulties syncing your account after trying the above, please email [email protected] and include the following information:

The phone number associated with your Groucho's Deli Rewards account.
The email address associated with your registered mobile app.
The password to your registered mobile app (please note that passwords are case sensitive).

Once we receive this information, our team will assist you in force syncing your account.

Thank you for being a loyal Groucho's Deli customer. We appreciate you.